Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Queens Puzzle (the "app"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

By using the app, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not use the app.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR), the data controller is:

3. Information We Collect

3.1 Information Collected Automatically

When you use our app, we automatically collect certain information:

3.2 Information Stored Only on Your Device

The following stays on your phone. It is never sent to us or to anyone else, and it is deleted when you uninstall the app or clear its data:

• Your level progress and number of hints
• Your daily puzzle streak

3.3 Information We Do NOT Collect

• Precise GPS location
• Personal contact information (unless you provide it)
• Photos, files, or other device content
• Contacts or address book
• Microphone or camera data

4. How We Use Your Information

We use the collected information for the following purposes:

• Display advertisements: To show ads that keep the app free
• Personalize ads: To show more relevant advertisements based on your interests (with your consent)
• Analytics: To understand how users interact with the app and improve it
• Fraud prevention: To detect and prevent fraudulent ad activity
• Legal compliance: To comply with legal obligations

5. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR): For personalized advertising. You can withdraw consent at any time.
• Legitimate interests (Art. 6(1)(f) GDPR): For non-personalized ads, basic analytics, and fraud prevention.
• Legal obligation (Art. 6(1)(c) GDPR): When required by law.

6. Third-Party Advertising Partners

We work with third-party advertising networks to display ads in our app. These partners may collect and use data as described in their privacy policies:

• Google AdMob: Google Privacy Policy

These partners may use cookies, device identifiers, and similar technologies to collect information about your app usage and deliver targeted advertising.

7. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for personalized ads at any time

To exercise these rights, contact us at loufek@chap.cz. We will respond within 30 days.

8. Managing Your Preferences

8.1 Opt Out of Personalized Ads

You can opt out of personalized advertising:

• In-app: In the EEA, the UK and Switzerland, the app asks for your consent on first launch. Change your choice any time with the Privacy settings link on the home screen.
• Android: Settings > Google > Ads > Opt out of Ads Personalization

8.2 Reset Advertising ID

You can reset your advertising identifier in your device settings to disconnect your future activity from previous data.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission

11. Children's Privacy

Our app is not directed at children under 13 years of age, and users in the EEA under 16 should use it only with the consent of a parent or guardian. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

12. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, typically no longer than 13 months. After this period, data is anonymized or deleted.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

15. Supervisory Authority

For users in the Czech Republic, the supervisory authority is: